boothside

01
FAQ

Answers before you ask.

Do you only work in Nürnberg?

Yes. Boothside is a dedicated local service for exhibitors in Nürnberg, primarily around NürnbergMesse. The focus is on reducing travel cost, coordination effort and production friction during fair days.

How do I choose the right package?

By content volume and how long it should keep working. Starter packages deliver focused output. Story and Business packages cover broader communication needs. Content Pool packages build a larger asset base for post-event marketing and sales.

What's the difference between the video packages?

Video Starter is one focused output. Story Kit is one main video plus supporting clips. Business Day provides broader on-site coverage. Content Pool builds a larger bank of reusable short-form assets.

What's the difference between the photo packages?

Photo Starter covers key booth impressions. Story Kit adds detail, people and interaction. Business Day provides broader event documentation. Premium Day offers maximum day coverage. Content Pool builds a reusable image base.

Can you recommend a package based on our booth and goals?

Yes. Send event details, booth setup, timing, products and intended use. You receive a recommendation based on what is realistic on-site and what content will be useful after the event.

What information do you need before the shoot?

Event name, date, booth number, preferred filming window, products or topics to focus on, who should appear on camera, and where the content will be used afterwards.

Can we book a custom package?

Yes. If the standard packages don't fit, scope can be adjusted based on booth size, product complexity, content goals, timing and delivery needs.

How fast is delivery?

Standard delivery is within 3 working days. Same-day or under-24-hour delivery can be arranged on request.

Can you guide people who aren't used to being on camera?

Yes. The setup is designed for practical on-site guidance — short interviews, statements and visual coordination in a busy trade show environment.

What usage rights are included?

Basic usage rights for the agreed outputs are defined in the quote. Broader campaign use, paid promotion or additional rights can be scoped upfront.

How far in advance should we book?

Earlier is better, especially around major fair dates. Short-notice requests are often possible depending on availability.

What happens after we send an inquiry?

You send event details, we review the scope, and you receive a recommendation with the best-fit package or a custom setup. Once approved, the production slot is scheduled and delivery is confirmed.